Coo Crew Privacy Policy
- No accounts and no ads inside the game. We do not sell your data.
- The Android app uses AppsFlyer, an attribution service, to find out which of our ads (if any) brought you to the game. AppsFlyer receives device identifiers (including your Android advertising ID when available), your IP address and a few app events. Details below.
- Your game progress is stored on your device.
- To show the daily leaderboard, the app sends us a random ID it made. If you pick a nickname, we also receive that nickname and your Daily Street scores.
- If you buy Pigeon Bombs, Apple or Google handles the payment. We receive a purchase receipt so we can deliver your bombs.
Who we are
Coo Crew is published by OrlandoAISolutions LLC ("we", "us"). We are responsible for the information described in this policy. Contact us at [email protected].
What we do not collect
Coo Crew does not ask for or collect your real name, email address, phone number, contacts, photos, precise location, microphone or camera input. It shows no ads and contains no crash-reporting service. The only third-party measurement service in the app is AppsFlyer, used for install attribution and ad measurement as described in Ad attribution (AppsFlyer). We do not use AppsFlyer, or anything else in the app, to target ads at you based on your activity in other companies' apps or websites.
Information stored only on your device
The app saves your game progress on your device: your district, coins, upgrades, Pigeon Bombs, Daily Street streak and best scores, and your nickname. This save stays on your device and is not sent to us. Deleting the app deletes it. Because there are no accounts, we cannot restore or move this progress to another device.
The app also creates a random ID (a "device ID") the first time it runs and keeps it in your device's secure storage. It is not your phone's hardware ID or advertising ID, and it contains nothing about you. On iOS, secure storage can keep this ID after the app is deleted, so a reinstalled app may reuse it. In the Android app, this device ID is also given to AppsFlyer (see below), so its attribution results can be matched to the purchase records we hold.
Information we receive
| When | What we receive | Why |
|---|---|---|
| The app starts, and you open the Daily Street | The random device ID and today's date | To load today's leaderboard (top scores and your own rank) |
| You choose or change a nickname | The nickname | To check that it meets the rules (2 to 12 letters, numbers, spaces, _ or -, no offensive words) |
| You finish a Daily Street run with a nickname set | Nickname, device ID, the day, your score and your streak | To keep your best score for that day on the leaderboard |
| You buy Pigeon Bombs | The store's transaction ID or purchase token and order ID, the product, your platform (iOS or Android) and the device ID | To check the purchase with Apple or Google, deliver your bombs exactly once, and help if a purchase goes wrong |
What other players see: the daily leaderboard shows your nickname, your score for the day and your streak to everyone who opens it. The device ID is never shown. Please do not use your real name or other personal information as your nickname.
Payments: purchases are processed by Apple (App Store) or Google (Google Play) under their own privacy policies. We never receive your card details, your name, your email or your Apple or Google account details.
Connection data: like any internet service, our server and our network provider (Cloudflare) receive your device's IP address when the app connects. We use it only to answer the request and to protect the service from abuse (for example, limiting how often scores can be posted). We do not store IP addresses with leaderboard entries or purchase records, and we do not use them to identify you or to build a profile.
Ad attribution (AppsFlyer)
We advertise Coo Crew through ad networks (for example Unity Ads). To find out which ad, if any, led to an install, and to measure whether our ads work, the Android app uses AppsFlyer, an attribution and ad measurement service that acts as our service provider. When the app runs, the AppsFlyer software in it sends AppsFlyer:
- Device identifiers: your Android advertising ID when it is available (it is not available if you have deleted it or turned it off in your phone's settings), an ID that AppsFlyer creates for the install, and the app's random device ID described above.
- Device and app information: for example the phone model, operating system version, language, app version, install and open times, and the Google Play install referrer.
- Your IP address. AppsFlyer uses it, for example, to work out an approximate location such as the country, under its own policy. We do not receive your IP address from AppsFlyer.
- App events: the install and app opens; a "purchase" event when you buy Pigeon Bombs, after our server has verified the purchase (the product, a quantity of 1 and, when the store provides them, the price and currency); and a one-time event when you first reach district 10.
AppsFlyer matches this against ad clicks and views reported by ad networks, and tells us, and the ad network whose ad led to the install, which campaign it came from. AppsFlyer processes this information on our behalf; see AppsFlyer's Services Privacy Policy. The iOS app does not currently include AppsFlyer. If we add it there, we will update this policy first, and on iPhone your advertising identifier would be used only if you allow tracking when the app asks.
How we use it, and our legal bases
We use the information our server receives only to run the features you choose (the daily leaderboard and in-app purchases) and to keep them secure. We use the AppsFlyer information only to measure our own advertising: which ads lead to installs, and whether those players reach district 10 or make a purchase. We do not use any of it to target ads at you or to build a profile of you. Where the GDPR or similar laws apply, we rely on performance of our agreement with you (providing the features you use and the items you buy), our legitimate interest in keeping the service secure and preventing cheating and fraud, our legitimate interest in measuring our advertising (or your consent, where the law requires it), and our legal obligations (keeping records of sales).
Sharing
We do not sell or rent your information, and we do not give it to data brokers. Information is handled by:
- Apple or Google, to verify purchases you made through them.
- Service providers that run our infrastructure on our behalf: our server hosting provider and Cloudflare (network delivery and security). They may only use it to provide their service to us.
- AppsFlyer (Android app), our attribution service provider, as described in Ad attribution (AppsFlyer).
- The ad networks we advertise with (for example Unity Ads), which receive AppsFlyer's attribution result for installs and events that came from their ads.
- Authorities, if the law requires it.
Our server may be located in a different country from you. Where required, we use appropriate safeguards for such transfers.
How long we keep it
- Leaderboard entries (nickname, device ID, day, score, streak): for as long as we run the leaderboard feature, or until you ask us to delete them.
- Purchase records: as long as needed to deliver and support your purchases and to meet legal and tax record-keeping duties.
- Connection data in server logs: only as long as needed for security and abuse prevention.
- Attribution data held by AppsFlyer: for the period set by AppsFlyer's Services Privacy Policy and our account settings, or until we ask AppsFlyer to delete it.
Security
The app talks to our server over encrypted connections (HTTPS). Access to the server is restricted to us. No system is perfectly secure, but we keep the data we hold to the small set described here.
Your choices and rights
- Your scores only go on the leaderboard if you set a nickname. Without one, the app still loads the leaderboard (sending only the random device ID and the date), but never posts a score.
- You can change your nickname at any time on the Daily Street screen.
- Android: you can reset or delete your advertising ID in your phone's settings (Settings > Privacy > Ads, or Settings > Google > Ads, depending on the phone). After you delete it, AppsFlyer no longer receives it.
- You can ask us to see, correct or delete your leaderboard entries or purchase records, or to have AppsFlyer delete the attribution data linked to your device ID. Email [email protected] with your nickname and roughly when you played or bought. Because there are no accounts, we may ask for a detail such as a purchase receipt to find your records. We reply within 30 days.
- Depending on where you live (for example the EU, UK or California), you may have further rights, such as to object to processing or to complain to your data protection authority. We do not sell personal information. AppsFlyer is used to measure our own ads, not to target ads at you across other companies' apps or websites.
Children
Coo Crew does not ask for anyone's age, real name or contact details. The only thing a player types is a nickname. If you believe a child has put personal information into a nickname, contact us and we will delete it.
Changes
If we change what the app collects or how we use it, we will update this page and the "Last updated" date before the change takes effect, and update the app store privacy details to match.
Contact
OrlandoAISolutions LLC · [email protected]